Janitorial Services

What a reactive contract actually costs you

The cost of poor janitorial service is rarely the invoice. It’s the manager who spends Monday morning documenting what wasn’t done. It’s the meeting held in a room that embarrasses the company. It’s the floor finish replaced two years early because nobody scrubbed on cycle. Companies lose up to 30% of their productivity to failures and rework — and cleaning is one of the quietest contributors.

None of that appears on a proposal. It appears in your week.

How we run the same service differently

A Protex account starts with a written scope of work built from how your building is actually used — traffic patterns, peak hours, which rooms matter to your reputation and which simply need to be clean. Every task has a frequency, and every frequency has a reason we can explain.

From there the work is supervised rather than assumed. A dedicated supervisor walks the account daily and gives immediate feedback, and inspections are scored against indicators rather than ticked off a list. Findings do not sit in a report — they become corrective tasks with an owner and a deadline, and they stay open until closed.

“We don’t wait for you to tell us what’s wrong. We already know — and we’ve fixed it.”

The people doing the work are the point. Our selection process is deliberately hard: ethical and moral values first, full background checks, then continuous personalized training. Team members review the Protex values — love, honesty, transparency and mutual commitment — weekly, because the standard holds when nobody is watching or it doesn’t hold at all.

The scope grows with the building, not with the invoice

Buildings change. A floor gets converted, headcount moves, a tenant leaves. When the use of the space changes, we re-scope rather than quietly delivering the old plan against a new reality. That conversation is part of the account review, not an upsell.

Where it makes sense, janitorial service anchors the other scopes — floor care, restroom care and supply management run on the same account, the same supervision and the same reporting, instead of three vendors pointing at each other when something slips.