Disinfection

Most disinfection fails for the same two reasons

The first is sequence. Disinfectant applied over visible soil is largely neutralized before it can act — the product binds to the dirt instead of reaching the surface. Cleaning first isn’t a nicety; it’s the condition under which the disinfectant works at all.

The second is dwell time. Every EPA-registered product states how long the surface must remain visibly wet to achieve what the label claims — often two to ten minutes. The industry’s most common practice is to spray and wipe dry in a single motion, which meets none of those claims while looking exactly like it does.

Both failures are invisible. A surface treated incorrectly looks identical to one treated correctly, which is why this service has to be run as a protocol rather than a habit.

The protocol

We clean first, then disinfect. Products are matched to the surface and to what’s actually being targeted, using EPA-registered formulations at the dilution the manufacturer specifies. Contact times are observed and recorded rather than assumed.

Cross-contamination is handled structurally, not by instruction. Colour-coded cloths and tools are dedicated by area — red for restrooms and washrooms, yellow for kitchen and food prep, blue for common and lower-risk areas — with fixed dispensers so the right tool is also the convenient one at the end of a long shift. Relying on people to remember a rule at 2 AM is how contamination happens; making the correct choice the easy one is how it doesn’t.

High-touch points, mapped

Disinfection without a map is theatre. We identify the surfaces that actually transfer contamination in your building — door hardware, shared controls, handrails, lift buttons, shared equipment — and set a frequency matched to traffic. That mapping is documented, so you know what’s covered and how often rather than trusting that someone thought of it.

The detailed treatment of those surfaces has its own scope under high-touch cleaning.

Records, because you may be asked

What was treated, when, with which product, and at what dwell time — recorded against the account. Facilities that answer to regulators, insurers or parent companies need to demonstrate a protocol, not describe one. Our teams are trained in dilution, ventilation and PPE as part of the same standard; the person applying the product is as much a part of the protocol as the product itself.